Navigators & Community Health Advocates
We’re Here to Help!
我們隨時為您提供協助!
نحن هنا للمساعدة
Nous sommes là pour vous aider!
¡Estamos Aquí Para Ayudarles!
Chúng tôi ở đây để giúp bạn!
| Service | Navigators | Community Health Advocates (CHA) |
|---|---|---|
| What We Do | Help individuals, families, and small businesses enroll in health coverage through the NY State of Health marketplace. | Assist with understanding and using health insurance, resolving billing issues, disputing coverage denials, and more. |
| Who We Help | Individuals, families, and small businesses looking for health insurance coverage. | Individuals, families, small businesses, and advocates needing help using health insurance and accessing healthcare services. |
| Where We Serve | Broome, Chemung, Delaware, Tioga, and Otsego counties. | Broome, Chemung, Cortland, Delaware, Otsego, and Tioga counties. |
| Languages Spoken | Chinese, Spanish, Vietnamese, Arabic, and English. | Chinese, Spanish, Vietnamese, Arabic, and English. |
| Cost of Services | Free. | Free. |
| Examples of How We Can Help | – Enroll in health insurance – Understand coverage options |
– Use your health insurance – Resolve billing and debt issues – Dispute coverage denials – Access affordable healthcare and prescriptions |
| Contact Us For | – Assistance with shopping for and enrolling in health coverage. | – Support in using your health insurance – Help with medical billing and coverage disputes. |
We help you and your family:
- Enroll in health insurance
- Find out if you are eligible for free insurance or financial help to pay for private health insurance
- Learn about your health insurance options
We help your small business and your employees:
- Compare different health insurance plans
- Enroll for health insurance through the Small Business Marketplace
- Understand the small business tax credits
Our network meets your needs:
- We provide services in multiple languages
- We are in your community
- We work with your schedule
- We work with you one-on-one
- Our services are always free