EMPLOYER: Mothers & Babies Perinatal Network
JOB TITLE: Full Time Health Insurance Navigator (37.5 hrs per week)
IMMEDIATE SUPERVISOR: Health Insurance Program Director
The Health Insurance Navigator will provide one-on-one assistance to uninsured individuals and small business seeking to enroll in health insurance through the NYS Health Benefit Exchange. Prior knowledge of health insurance is helpful but not necessary. All individuals will complete a comprehensive training program sponsored by New York State Department of Health. The position does involve travel within a five county area. All aspects of the Navigator program are carried out through a team approach under the direction of the Director of Health Insurance Programs, and through its correlation to other M&BPN programs, staff hired through the various programs will also learn about and promote all Network services.
Required Knowledge, Skills, and Abilities:
A demonstrated ability to work productively and efficiently.
Organizational skills that result in consistent, high quality performance.
Excellent verbal and written communication skills.
Proficiency with personal computer, laptop, IPads, etc., standard programs such as Microsoft and use of various search engines, web-based programs, and services.
Interest in health, rural communities and/or social justice issues.
Awareness of and dedication to the importance of providing good customer service with a pleasant telephone demeanor.
Must have the ability to provide information/assistance in a fair, accurate and impartial manner, that is culturally and linguistically appropriate to the needs of all clients, including individuals with limited English proficiency and those with disabilities.
Bilingual language capability highly desired.
Required Academic and Experience Qualifications:
Bachelor’s Degree in education, health, human services or a related field preferred or Associate Degree with at least 2+ years related experience in the insurance field.
Valid driver’s license, auto insurance and reliable transportation for travel within a 5 county area.
Ability to flex work schedule to include evenings and weekends events.