Employment

WE ARE EXPANDING OUR TEAM!

Do you love to serve our Greater Binghamton community?

Do you have a passion for human services?

Are you interested in becoming part of the Mothers & Babies Team?

 

Then WE WANT YOU!  Mothers & Babies has been serving our region for more than 25 years.  We offer a fun and fulfilling work environment filled with like-minded individuals who all want to make a difference in the lives of others!  All interested candidates should send their resumes to Enid Jones, Office Manager ejones@mothersandbabies.org.

Mothers & Babies is a registered 501(c)(3) non profit.

JOB TITLE:                 Administrative Assistant

REPORTS TO:           Office Manager

FTE:                            1.0 FTE (37.5 hour work week)

Position Description:  Busy front office with primary responsibilities of high-volume phone screening, in-person customer greeting and assistance and data entry. Additional tasks include tracking/documenting caller information and inquiry requests, preparation of appointment calendars, data entry for various agency programs, assistance with conference and other event planning, and other tasks as assigned.

Responsibilities will include, but may not be limited to:

-Phone Service

*Respond to and manage multi-line phone system. Daily incoming call volume of one hundred or more calls requires reception staff to be knowledgeable of all grant programs, the Network and community services

*Complete required client screening for determination of program eligibility and appointment scheduling

*Conduct call-backs as necessary to assist with meeting coordination, appointment scheduling, program registrations and more, as appropriate.

*Track, as appropriate, incoming calls and requests for information, supplies or services

*Assist with maintenance of call log-in database and provide monthly reports to various program managers

*Greet clients, agency representatives and others visiting M&BPN offices. Assess purpose of visit and direct accordingly.

-Clerical:

*Assist, as directed, with preparation of staff appointment calendars, monthly updates and disseminate electronically to partner agencies

*Maintain client no-show (overall and by site) record-keeping

*Prepare agency and program correspondence as requested

*Prepare and disseminate meeting materials and announcements

*Prepare bulk mail projects

*General filing for agency and specific programs as needed

-Data entry and research assistance

*Input all client information in electronic health record system

*Complete data entry for various programs as assigned.

Areas of Expertise:

*Strong customer service skills – friendly, compassionate, engaging, yet professional; ability to interact with all personality types

*Strong organizational and communication skills

*Ability to work both independently and as part of 2-person team

*Knowledge and experience with information systems programs and operations

Minimum Qualifications:

*Education: Associate degree in secretarial, office management or medical office with at least 2 years experience.  High school education with 3-5 years relevant experience will be considered.

*Ability to complete work with possible distraction of young children or infants present

*Ability to work with individuals of various race and ethnicity and possible language barriers

*Computer proficiency – word, databases and excel.

*Ability to work independently and responsibility.

*Experience and ability to work with members of the community (both professional and consumer).

*Knowledge of the organization and delivery of health and education services.

*Flexibility/Ability to cover for full-time staff member when needed.

THE POSITION OF ADMINISTRATIVE ASSISTANT IS A FULL-TIME, NON-EXEMPT POSITION, AND IS THEREFORE, SUBJECT TO THE PROVISIONS OF THE FAIR LABOR STANDARDS ACT.

JOB TITLE:                 PAL PARENT PARTNER / FT 37.5 hours

 PROJECT:                   PAL FAMILY RESOURCE CENTER

REPORTS TO:             FAMILY SUPPORT SERVICES DIRECTOR

 

 

Under the direction of the Family Support Services Director, the Parent Partner will work along with the PAL Staff team, to provide a strength based, welcoming, supportive program for participants and young children. PAL Staff will work in partnership with community agencies to provide services, information and resources for families. The PAL Partner will work closely with the Family Support Services Director to identify strategies to reach and work with high risk families in the community and/or involved with the Foster Care System.

 

Responsibilities will include, but may not be limited to:

*Co-planning with other PAL Staff, activities and programs offered through the PAL Center.

*Planning and implementation of developmentally appropriate activities for parents and children.

*Provide One-on-One Mentoring that includes support, goal setting, life skills, and parent education.

*Facilitate parent education programs with pre and post evaluations.

*Input daily progress notes, contact logs, and intakes into AWARDS database.

*Work together with caseworkers to plan and implement strategies and goals for clients utilizing supervised visitation.

*Provide monthly report and grant required paperwork to the FSS Director at the beginning of each month.

*Daily cleaning and maintenance of the Center.

*Prepare materials for activities and meals.

*Plan and implement special events.

*Engage all families in Center programs. Provide a warm and non-judgmental atmosphere.

*Role model effective positive parent/child communications and interactions.

*Facilitate educational, support programs, and workshops scheduled at the PAL Center.

*Supervise volunteers and student interns. Assist FSS Director with new staff orientation and training.

*Attend and participate in staff meetings, in-services, and professional trainings.

 

Areas of Expertise:

*Family support principles: welcoming, encouraging, engaging, nonjudgmental.

*Strong oral communication and interpersonal skills.

*Knowledge of early childhood development, behavior management, ACE’s, childhood trauma, parenting education, foster care.

*Knowledge of the community and human service programs.

*Working with “high risk” populations: [parents/children living at or near poverty level, those with cognitive limitations, low literacy, mental health issues, teen parents, or engaged in the foster care system].

Minimum Qualifications:

*Minimum 3 yrs. experience working with parents and children

*Minimum 2yr. degree in social work, early childhood, health/ human service field

*Able to work 2-3 evenings/week and occasional weekend special event

 

THE POSITION OF PAL PARENT PARTNER IS A FULL-TIME, NON-EXEMPT POSITION AND IS THEREFORE SUBJECT TO THE PROVISIONS OF THE FAIR LABOR STANDARDS ACT.

Mail your resume to:

Mothers and Babies Perinatal Network

Attention: Enid Jones, Office Manager
457 State Street
Binghamton NY, 13901

You may also email your resume here!

Mothers & Babies Perinatal Network is a equal opportunity employer. All qualified applicants will be afforded equal opportunities without discrimination because of race, creed, color, national origin, sex, age, disability or marital status.

  • Volunteer Opportunities

    •     Contact Enid Jones, Office Manager: ejones@mothersandbabies.org or 607-772-0517 /x 135